Stop APIContext emails when someone leaves your team

When someone leaves your team, remove their access to each project, then check your email alerts. Removing a person's access does not change the alerts: an email alert sends to the address typed into it, whoever that address belongs to.

Prerequisites

• Owner or Manager access to each project the person could access.

Steps

1. Select the project in the Project picker.
2. In the sidebar, under Project Administration, select Users and Admins (open it in the platform).
3. Under Project Administrator Settings, find the person's email address in the list for their access level (Owners, Editors, Analysts, Viewers, or Managers). Select the trash icon next to it, then confirm.
4. In the sidebar, under Configure Monitoring, select Alerts & Webhooks. For each alert of type Email, Email (plain text), or Email (template) that sends to the person's address, expand the alert, then either change the address in Email and select Save, or select Delete.
5. Check the alerts set on individual monitors too: open each monitor's Alerts & Webhooks tab and repeat step 4.
6. Repeat these steps for every other project the person could access.

tip

Send email alerts to a team distribution list instead of to a person. When someone joins or leaves, you change the list's members, not your alerts.

Next steps

• Email alerts: the three email alert types.
• Invite a user to join a project: give a new team member access.
• Manage the emails APIContext sends you: each person's own email settings.