FAQs
APImetrics Platform
Can I delete my data from your database?
As a synthetics platform, we do not monitor real user data in our customers' applications. If you would like your platform user data removed, contact support.
Pricing/Billing
I need help with my APImetrics plan.
If you are having issues with your APImetrics plan, please get in touch with your account manager or email [email protected] and we will be able to resolve the issue.
Monitoring locations
How do I get China monitoring nodes?
Submit a support request through the APIContext support page. APIContext enables China nodes in your scheduler, and you then configure monitors through the UI, API, or CLI. China nodes are included in every plan at no additional cost. See China for the regions.
Service status
How do I find out about APIContext incidents and maintenance?
Follow the service status page, or subscribe to its RSS feed in a feed reader, Slack, Microsoft Teams, or an RSS-to-email service. See get notified of incidents and maintenance.
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